Full Guide PDF

Messages & Bulletin Board

The Messages module keeps your building community informed and connected. It includes a Bulletin Board for official announcements and Channels for organized group discussions.


Bulletin Board

The Bulletin Board is the primary communication tool for managers to post official notices, reminders, and important updates.

Viewing the Bulletin Board

Navigate to Messages → Bulletin Board. You'll see a chronological feed of all posted notes, with the most recent at the top.

Each note card shows:

  • Title and preview text.
  • Author (manager or treasurer who posted it).
  • Posted date.
  • Attachment indicator (paperclip icon if files are attached).
  • Pinned badge if the note is pinned to the top.

Creating a Note

  1. Click + New Post in the Bulletin Board toolbar.
  2. Enter a title and the body text.
    • The body supports Markdown formatting: bold, italic, lists, links, etc.
  3. Optionally attach files (PDF, images, Word documents — max 20 MB each).
  4. Choose visibility:
    • All residents — owners and tenants see this post.
    • Owners only — tenants cannot see this post.
    • Managers only — internal note, not visible to residents.
  5. Toggle Pin to top to keep the note at the top of the feed regardless of date.
  6. Click Publish.

Residents receive an in-app notification (and optionally an email) when a new note is published.

Editing a Note

Click the three-dot menu on a note card and select Edit. You can change the title, body, attachments, and visibility at any time.

Deleting a Note

Click the three-dot menu → Delete. Deleted notes are removed from the feed immediately and cannot be recovered.

Pinning and Unpinning

Click the Pin icon on a note card to pin it. Pinned notes appear above all other posts. Unpin by clicking the same icon again.


Channels

Channels provide structured spaces for ongoing communication on specific topics.

Default Channels

Every building starts with a default General channel. Managers can create additional channels for specific purposes.

Creating a Channel

  1. Click + New Channel in the sidebar.
  2. Enter a channel name (e.g., "Parking", "Maintenance", "AGM 2025").
  3. Set visibility: All residents, Owners only, or Managers only.
  4. Click Create.

Posting in a Channel

  1. Click a channel in the left sidebar to open it.
  2. Type your message in the input field at the bottom.
  3. Attach files by clicking the paperclip icon.
  4. Press Enter or click Send.

Messages in channels support Markdown formatting.

Channel Notifications

Residents can configure their notification preferences per channel:

  • All messages — notified for every new message.
  • Mentions only — notified only when @mentioned.
  • Off — no notifications for this channel.

Archiving a Channel

When a channel is no longer needed (e.g., after an AGM), archive it:

  1. Open the channel settings (gear icon next to the channel name).
  2. Click Archive Channel.

Archived channels are read-only and can be browsed under Channels → Archived.


Note Cards

Note cards are informal sticky-note style posts, typically used for quick reminders:

  • Water shut-off tomorrow 9:00–12:00
  • Elevator maintenance this Friday
  • Lost cat — contact manager

Creating a Note Card

  1. From the Bulletin Board, click + Note Card (or use the compact compose button in the sidebar widget).
  2. Enter a short message (max 280 characters).
  3. Click Post.

Note cards do not support attachments or Markdown. They are designed for very short, time-sensitive notices.


File Attachments

Files attached to posts and channel messages are stored securely and can be:

  • Downloaded by any resident with visibility to that post.
  • Renamed by the posting manager.
  • Deleted by the posting manager (removes the file from storage).

Supported file types: PDF, DOC, DOCX, XLS, XLSX, JPG, PNG, ZIP.

Maximum file size: 20 MB per file, 100 MB per post.


Resident View

Residents log in and see:

  • The Bulletin Board (filtered to their visibility level).
  • Channels they have access to.
  • Unread message count in the sidebar badge.

Residents can react to posts with emoji reactions but cannot delete or edit other users' posts.